Shipping Policy
Shipping and Delivery Policy
Thank you for choosing our store. We are committed to ensuring that your premium watches and accessories arrive safely and efficiently.
1. Order Processing
All orders are carefully prepared and processed within 1 to 3 business days. Please note that our logistics team does not process or ship orders on weekends or public holidays. During periods of particularly high demand, processing times may be slightly longer. If this occurs, we will notify you promptly.
2. Estimated Delivery Times
We are committed to providing a reliable worldwide shipping service. Once your order has been shipped, the estimated delivery time is:
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Standard Shipping: 7 to 14 business days.
Please note that these timeframes are estimates. While we strive to ensure timely delivery, external factors—such as local postal services or customs inspections—may occasionally affect the final delivery date.
3. Real-Time Order Tracking
Transparency is an important part of our shopping experience. Once your purchase has been confirmed and your order has been shipped, you will receive a shipping confirmation email containing your unique tracking number.
You can check the shipping status of your package at any time directly through our dedicated Order Tracking page on our website.
4. Customs Duties, Fees, and Taxes
Our store is not responsible for customs duties, import fees, or local taxes that may be applied to your order. Any charges incurred during or after shipping are the sole responsibility of the customer.
We recommend checking with your local customs authority for information regarding potential import charges in the United Kingdom, the EU, or your respective region.
5. Personalized Customer Service
Your satisfaction is our highest priority. If you have any questions about your order or delivery status, you can contact us at any time:
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Store Inbox: Send us a message directly through the chat on our website.
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Email Support: contact@stilerbe.com
Our team typically responds to inquiries within 24 hours.
